Shipping policy
Shipping Policy for Promium.shop
We are committed to delivering your orders quickly and securely.
1. Order Processing
Orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays may require additional processing time.
2. Shipping Methods
We partner with trusted courier services to ensure reliable delivery across Pakistan and internationally where applicable.
3. Delivery Timeframes
Estimated delivery times:
- Major Cities: 2–5 business days
- Other Areas: 3–7 business days
- International Orders: 7–15 business days
Delivery timelines are estimates and may vary due to external factors.
4. Shipping Costs
Shipping charges are calculated at checkout.
Free shipping promotions may apply on selected orders.
5. Tracking Information
Once your order is shipped, tracking details will be shared via email or SMS where available.
6. Delivery Delays
Unexpected delays may occur due to weather conditions, courier issues, public holidays, or high order volumes. We appreciate your patience and understanding.
7. Incorrect Address Information
Customers are responsible for providing accurate shipping information. Promium.shop is not responsible for delays or failed deliveries caused by incorrect addresses.
8. International Shipping
International shipping availability may vary depending on the destination country. Customs duties or import taxes, if applicable, are the customer’s responsibility.
9. Contact Information
Email: promium.shop@gmail.com
Phone: 0313 9007959